Terms of Use

  1. General Information
    The use of this website and the services provided by ALONNISOS TRAVEL is subject to the present Booking Terms and Conditions, which apply to all online bookings. By booking a property or any other services provided by ALONNISOS TRAVEL (alonnisostravel.com) (“The Company”), for the rental of a property (the “Property”) means that you have agreed and accepted the Booking Terms and Conditions of ALONNISOS TRAVEL. For the purposes of the agreement, “you” means, collectively, the person signing this agreement and each of the other guests booked to stay at the Property during the rental period.  The Company is an agent to the owner and/or the property management company of the Property (the “Owner”)
  2. Booking Procedures
    Upon completion of the relevant fields through our booking form on our website, you give explicit mandate to the Company to proceed with the booking. After made a booking, you shall receive confirmation of your booking and purchasing by e-mail.

You are obliged to verify the accuracy of the confirmation data and immediately inform the Company for any discrepancies or errors in the original registered reservation. In case of late reporting to of any errors and discrepancies, the Company bears no responsibility and you are not entitled to back out of the contract.

  1. Booking Confirmation – Full payment

In order for your reservation to be valid, you must pay an amount of 30% of the total amount, which is non-refundable in case of cancellation of your reservation for any reason. We have 3 payment methods ΄΄ A) by credit card (online payment) B) PayPal (on line payment) and C) Via bank transfer If you choose the C) way, the Company must receive a payment of 30% within 5 days of the reservation request. Any late payments will be accepted only at the discretion of the Company and may result in the cancellation of this agreement Full payment is required 7 weeks before arrival.

Bank Details

IBAN GR61 0140 6240  6240 0200 2005 609




  1. Cancellation Policy
    The 30% advance payment for the validity of the reservation is non-refundable after 48 hours. The remaining amount of the payment that you will have to pay 7 weeks before your arrival is non-refundable.
  2. Insurance
    We strongly recommend that you have adequate travel insurance cover for you and your party. This will not only provide cover for you while you are away but will also provide cancellation cover should you, for whatever reason, be forced to cancel your trip. As explained in our cancellation policy, should you cancel your booking 4 weeks prior arrival you will remain liable for the full cost of the holiday.
  3. Your responsibilities
    You are solely responsible for all damages, injuries and losses in connection with the occupancy or use of the Property by you or your guests.

You must ensure that the Property and all furniture, fixtures and effects remain in the same condition and location as when you checked-in.


  1. Use of Property
    You cannot carry out any illegal activity at the Property or any activity that could be reasonably considered a nuisance or annoyance to the Owner or the occupants of neigh-boring land. Unless otherwise authorized by the Owner or the Company, you may not bring any animals to the Property.

The total number of guests cannot exceed the number identified in this agreement or on the Company’s website.     

Parties, weddings, receptions and other such functions. Any exception will require advance written permission, proof of insurance, and other requirements and fees as deemed necessary.

No additional people beyond the maximum occupancy of the Property are allowed on the Property at any one time, unless disclosed to and agreed upon by Property Manager in writing.

  1. Use of website
    For use of the website you must be over the age of 18 and undertake the liability for any use of this website by minors on your behalf.

 You are obliged to use the website according to the law and complying with our general terms and conditions.

Any use of the application for misleading purposes or profit, or purposes that could cause any damage to the provision of services is prohibited.

 Any non-legitimate action in the use of this website shall result in your exclusion from accessing the services provided.



  1. Personal Concierge
    Following your booking, the Company may offer to help coordinate or organize certain guest services for you in connection with your property rental.

The Company and its Affiliates are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such service provider or for any personal injuries, property damage or other damages or expenses relating there to.

  1. Travel Papers
    The Company is not responsible for weather or seasonal conditions, which may affect your use of the Property and surrounding areas, including, but not limited to, beaches and roads.

The Company and/or its Affiliates cannot be held responsible for limited signal strength, absence and/or interruption in telecommunication services including, but not limited to, internet, phone, cable and satellite reception.

We urge you to consult with governmental travel reports, including alerts, warnings and advisories, before entering into this agreement.


  1. Force Majeure
    The Company (including its Affiliates) nor the Owner will be liable for any damages, losses or injuries caused by conditions outside of that person’s control, including, without limitation, any fire, flood, hurricane, tsunami, war, revolution, terrorism or change to any law, regulation or government policy.


  1. Problems with the Property
    You should immediately notify the Company or the on-site property manager of any problems relating to the Property. The Company will reasonably endeavour to fix the problems but will not consider complaints filed after you have left the Property.


  1. General Terms
    This agreement can be terminated by the Company immediately following any breach of the terms by you. Any change or amendment to this agreement, including, without limitation, an increase or decrease in the number of guests or an increase, decrease or other change to the rental period, must be made in conformity with the provisions of this agreement and, in all cases, is subject to the prior written approval of the Company, which approval may be withheld at its sole discretion.

 This agreement will be governed under the laws of GREECE and any disputes must be referred to a GREEK court. You cannot transfer or assign this agreement or any part thereof.

  1. Cancellation or Alteration by Us
    Although it is unlikely that we will have to make any changes to confirmed arrangements, it could occasionally happen, and we will advise you at the earliest possible date.

If for any reason beyond our control we are unable to provide you with the property you have booked, we reserve the right to transfer to a similar or better property.

However, if this is not possible or you do not wish to be transferred, we will cancel the booking and refund the amount paid to us for the property, but we will not be liable for any cancellation charges for travel arrangements.

  1. Number of Guests
    Only those persons stipulated on the booking form may use the property. The number of guests must not exceed the maximum number indicated in the booking form. Should the key holder find more persons than those stated, he will be entitled to ask the clients to vacate the property.
  2. Check-in and Check-out time
    Check-in time is from 15:00 to 22:00. Check-out time is 11am. In case of flight delays or inconvenience while traveling, clients should contact us at the earliest. We cannot guarantee early check-ins or late checkouts unless confirmed by us in advance.
  3. Complaints
    We have visited and checked each property. The descriptions displayed on our websites are accurate and made in good faith. If you have any problem during your stay, you should contact company manager immediately

We will do our very best to assist you and solve these problems as soon as possible.

 Clients who decide to leave the property earlier lose all rights to any eventual refund or rebate.

  1. Behaviour and Damages to the Property
    The client signing the booking form is responsible for the correct and decent behavior of his party. You are responsible for any loss or damage that you or members of your party may cause to the property or its contents. You are required to report any damages to the property manager or to us and to bear the cost of repair or replacement.                                                                           Should you or any member of your party behave unrespectfully towards the property and its contents, the property manager has the right to ask all guests to vacate the property immediately.
  2. Entertaining at the Property
    Entertainment parties and functions involving a large amount of invitees are strictly prohibited unless fully approved by the property manager in advance and notified to us. Should you make an unauthorized use of the property in such a way, the property manager has the right to ask all guests to vacate the property immediately.
  3. Guest Injury at the Property
    Neither the owner of the property nor the Company can be held responsible for any accident or injuries occurred to all guests during their stay at the property under any circumstances.
  4. Pets
    Pets are generally not accepted in our properties.

If you want to bring one with you, please check with us first to have authorization from the owner. If accepted, you will be asked for an additional security deposit.

  1. Swimming Pool
    The swimming pool, when available, will be kept clean and operational by the property staff.
  2. Cleaning & Maid Service
    The property will be cleaned at the beginning of the rental period, before your arrival. Plus 2 times per week However, guests should leave the property clean and in order at the time of their departure.
  3. Water & Electricity
    Please note that some of our properties are located on small island with severe problems of drought. Therefore, water is a commodity to be used sparingly during the summer months. If you experience a shortage of water, we will do everything we can in time to reestablish its supply. Electricity can also be disrupted, normally for a short period of time. However, we cannot be held responsible for any inconvenience created by events beyond our control.
  1. Valuables
    Valuables left at the property are at the clients risks.

Neither the Company nor the owner (and the property staff) can be held responsible for their loss or misplacement.

  1. Law – Jurisdiction
    In the event of any dispute concerning the terms and conditions, the parties agree that any such disputes shall be settled by International arbitration in accordance with the Rules of Conciliation and Arbitration of the International Chamber of Commerce.